Business Analysis & Test
Health Check & Assurance Service
Data Warehouse Modernisation
Customer Analytics as a Service
Visualisation Modernisation
April 10, 2017 10:39 am

Customer Data Management Consultant

Role: Senior Consultant – Customer Data Management
Qualifications: Bachelor’s Degree in Computer Science, Software Engineer or related discipline required
Location: Mumbai
Experience: 4 – 8 Years
Remuneration: Dependent on Experience

Acrotrend fosters an atmosphere of growth and flexibility, providing an environment that allows all of our staff to expand their responsibilities as they progress forward in their careers. With a best in the industry compensation package, including vacation, sick and personal time, employee referral bonuses and performance bonuses, joining Acrotrend could be one of the most gratifying career moves you can make today!

Role Summary:

• Lead Consultant – CDM, will be a key member of our Insights & Analytics team helping our business planning and decisions improvement by linking data analytics to actionable recommendations.
• You will take complete responsibility in the areas of the data lifecycle, master data management, data quality reporting, and data lineage. You will work on the latest channels and avenues of customer interaction (eg cloud-based/CRM/mobile solutions/social media) into customer insight and analytics.
• By assessing the impact on the business both technically and operationally with regards to customer behavioural trend you will have responsibility for recommending actions that will overcome business problems to increase efficiencies and effectiveness for the overall organisation.
• You will participate/lead on strategy & consulting assignments on defining Business Benefits and KPIs.
working with management to build the focus propositions around CIA and BI.

Experience & Skills Requirements:

• 4-8 years of relevant experience in Customer Data Management
• Consulting Background (DWBI & Analytics)
• Expertise in Customer Data Management
• Experience in Data Quality (profiling/cleansing/matching)
• Proficient in implementing best practices for mastering Customer Data
• Exposure to data acquisition across a variety of data sources like cloud systems, apps, social, CRM, web
• Experience on Big Data/Hadoop
• Experience in architecting and designing end to end data integration projects
• Participating in Pre-Sales activities including proposals, demos and presentations
• Leading teams to implement data integration and data management projects

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